Amity & Pillar Return, Exchange, & Warranty Policy

Returns & Exchanges We do not allow returns in order to keep cost low for all of our clients. We do allow for exchanges within 14 days of delivery of the item Unless the item is customized; all custom products are final sale no exceptions. Must be original condition and with original packaging. Buyer is responsible for return shipping. Any questions please reach out to info@amityandpillar.com.

We want you to be absolutely confident in your choice before you buy. If you have any questions regarding frame sizing, tint colors, or whether a specific frame can accommodate your prescription (Rx), please reach out to us at info@amityandpillar.com before placing your order. We are always here to help you find your perfect fit.

Shipping & Delivery Issues

• Carrier Errors: If an item cannot be delivered due to an error on the part of the postal service, we will re-ship one replacement to you for just the cost of shipping, or work with you to make other arrangements depending on the situation.

• Lost or Stolen Packages: We do not cover loss or theft after the package has been officially marked as "Delivered" by the carrier. However, we understand how frustrating this can be. If this happens to you, please email us at info@amityandpillar.com. We will review the situation and do our best to assist you with a discounted or courtesy replacement.

Two-Year "Any Reason" Warranty Life happens, and we want your eyewear to remain a strong pillar of your daily routine. We offer a comprehensive two-year warranty on all frames.

• The Coverage: We offer a one-time replacement for any reason. Whether your frames are lost, stolen, or broken at 50% off the current retail price for the same or a similar item.

• The Terms: This warranty is valid for two years from the date of purchase. It is non-transferable, valid only within the United States, and requires a valid proof of purchase.